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Setup cancellation reasons

Posted on:January 12, 2023 at 04:20 PM

Setup cancellation reasons

A cancellation reason code can be used during order cancellation process. For example, “booking by mistake”, “change of mind”, and so on.

To add a cancellation reason:

  1. Go to Setup on the side menu bar
  2. Click Cancellation Reasons section
  3. Click Add new button
  4. Enter reason
  5. Hit Save button